This guest post comes to us from Julia Melymbrose. Julia is the Head of People Operations at the content marketing agency Animalz. She’s fascinated by the development of work culture and...
This guest post comes to us from Dania McDermott. Dania is a content marketing writer with roots in the world of customer success. She's a big believer in putting users...
When the BP oil rig exploded in the Gulf of Mexico in 2010 — taking 11 lives and spoiling the aquatic ecosystem — many wondered, “Couldn’t this disaster have been prevented?” The...
We love Evernote for many reasons. It's a nice product with a clearly valuable use case. Their branding is awesome. Plus, many members of our team use it currently and/or...
Whether they approach it systematically or not, all businesses share knowledge on a regular basis. In fact, you probably do it many times in a single day. You share important...
Getting to the top of the corporate ladder is a major accomplishment; it’s one that requires an ongoing commitment to personal and professional growth. It’s a step-by-step process that doesn’t...
This article shakes off the idea that a corporate wiki is like an employee handbook and shows how a modern wiki is built for change. A digital wiki creates better...
Last year, I set out to build “Tettra Academy”. I envisioned this course as a series of videos and written articles about the building blocks of good documentation. The goal...
There are many advantages to working for someone else including security, a guaranteed paycheck, and being able to “turn off” at the end of the day. Yet there are also...
