Tettra is an AI-powered knowledge management system for customer support teams.
✅ Answer repetitive questions and onboard new support reps faster
✅ Curate important company information and docs
✅ Instantly find & answer questions in Slack with an AI powered bot
✅ Keep your knowledge up-to-date and organized with automation
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“Tettra allows us to keep everything well documented and organized so that we don’t have to worry about spending hours searching for the information.”
– Charlotte F., G2 5-Star Review
“Tettra has taken our shared knowledge to the next level. Honestly, I can’t imagine trying to replicate what we’ve done with Tettra in any other way.”
– Jessica Vionas-Singer at SmartBug
“Tettra makes knowledge sharing easy by making their experience seamless and easy to use, even if you have never done any documentation before!”
– Neil T., G2 5-Star Review
Why Choose Tettra For Your Support Team?
Create your internal knowledge base in no time
Quickly answer questions in Slack with a Tettra page
When reps ask questions, use the Tettra Slack integration to send a new or existing answer. Or ask the Tettra AI bot and get instant answers. Send notifications about new and updated pages to your team.
Trusted content your team can find and use
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Your Tettra Questions Answered
What are your integrations?
- Tettra integrates with Slack, Google Drive, Github, and Zapier.
- Have another integration you’d like to see? Schedule a call and let us know.
How much time does it take to set up Tettra?
- Many get started sharing knowledge in minutes!
- We suggest designating an in-house knowledge manager to help move and import your documents.
What about Google Docs for knowledge management?
- Google Docs has no verification, no updates on stale pages, and poor organizational hierarchy.
- There are no Q&A features and every document is constantly in draft mode!
What about Notion for knowledge management?
- Much like Google Docs, Notion is harder to manage and search for information.
- If everyone collaborates or edits, no one is certain about the answer or what’s up to date.
How does your AI work? Does it give inaccurate information?
- AI in Tettra provides answers based on the company documents and information you load into Tettra.
- Every AI answer will also list a reference page in Tettra. Beyond answers, AI in Tettra includes auto-tagging and an auto-generated FAQ
Who keeps the knowledge base updated?
- Much like Google Docs, Notion is harder to manage and search for information.
- If everyone collaborates or edits, no one is certain about the answer or what’s up to date.