How Customer Support Teams Use Tettra
Empower your customer-facing teams with quick and efficient access to the knowledge they need. It’s time for a single, centralized source of truth for your support teams.
Free 30-day trial for all AI features
Improve Knowledge Sharing with Your Support Team
AI-Assisted Search for Instant Answers
Even the most seasoned customer support and sales reps don’t have every answer memorized. (But your customers don’t have to know that.) By asking Tettra’s AI assistant Kai, your team can get answers right away in Tettra or Slack.
Searchable Links to Support Resources
Tettra serves as your command center for essential support resources. Link directly to support documentation, help guides, real-time product updates, and much more—all within the Tettra ecosystem.
External Sites for Customers, Partners, and New Employees
More Features for Customer Support Teams
Internal Knowledge Base
Give your teams a single source of truth.
Slack & MS Teams Integrations
Answer questions where you work.
Knowledge Management System
Keep pages up to date with routine checks.
Link all your existing documents in Tettra.
Build your own knowledge workflows with our API.
Tettra’s helpful AI assistant.
Quickly invite read-only and guest users. Set up private categories.
Prove the ROI of your knowledge base with detailed monthly analytics.
Google Groups integration
Sync your Google Groups into Tettra to assign content and questions to groups.
Trusted by thousands of companies around the world
u0022We needed to find a new knowledge base tool we could use for everybody. Very quickly after launching, the number of redundant questions decreased. Managers direct people to look in Tettra first, since the answer is usually there.”
“By the time we hired a new person, trying to train her became a nightmare. Having Tettra documentation accessible and up to date is key in reducing resolution times and raising satisfaction.”