When a teammate asks a question in Tettra or Slack, Kai will search through your content and provide them with the answer. If the question hasn't been answered yet, Kai will help them assign it to the right person to answer.
Answering the same questions over and over again is a waste of time. With Q&A in Tettra, you can store questions and their answers so your teammates can find answers fast.
Not knowing if a knowledge base article is up to date is frustrating and leads to distrust. Subject matter experts can verify content on a set schedule with Verification.
Missing content decreases the effectiveness of your knowledge base. Your teammates can request new pages or page updates to fill the gaps.
Page clutter clogs up your knowledge base without ongoing maintenance. Content suggestions identifies unowned, stale, and public content for quick cleanup.
Stop fighting with clunky editors. Create content with Tettra's simple editor, or use existing Google Docs, markdown files, and more to build your knowledge base.
Our AI powered tagging and semantic search makes it easy to find what you’re looking for. Since the content in Tettra is clutter free and up-to-date, our search is more effective.
Publish any Tettra category as a beatutiful stand alone public website to share documention with clients, contractors, or customers.
Features built with your team in mind
Prove the ROI of your knowledge base with detailed monthly analytics.
User managemnt and sync your user groups into Tettra to assign content and questions to groups.
Build your own knowledge workflows with our API.
With the Zapier integration, you can automate thousands of manual tasks to save you time.
Invite read-only and guest users. Set up private categories for certain teamates or groups.
You can export your Tettra content to clean HTML at any time for easy back up or migration.
Eliminate bottlenecks and save your team time from repetitive questions.
“Tettra has taken our shared knowledge to the next level. Honestly, I can’t imagine trying to replicate what we’ve done with Tettra in any other way.”
Senior Director of Marketing at SmartBug
"We needed to find a new knowledge base. Very quickly after launching Tettra, the number of redundant questions decreased. Managers direct people to look in Tettra first, since the answer is there.”
“By the time we hired a new person, trying to train her became a nightmare. Having Tettra documentation accessible and up to date is key in reducing resolution times and raising satisfaction.”