Store and resuse answers to repetitive questions
Answering the same questions over and over again is a waste of time. With Q&A in Tettra, you can store questions and their answers so your teammates can find answers fast.
Answering questions in chat all day is exhausting. With Tettra, you can answer questions with existing content with a few clicks right in Slack or MS Teams.More about our Slack Integration
Not knowing who to ask a question is frustrating and can lead to incorrect answers. Set knowledge experts in Tettra so the right person can answer questions.
Workflows to keep information up-to-date and useful
Not knowing if a knowledge base article is up to date is frustrating and leads to distrust. Subject matter experts can verify content on a set schedule with Verification.
Missing content decreases the effectiveness of your knowledge base. Your teammates can request new pages or page updates to fill the gaps.
Page clutter clog up your knowledge base without ongoing maintenance. Content suggestions identifies unowned, stale, and public content for quick cleanup.
Build your knowledge base quickly and easily
Stop fighting with clunky editors. Create content with Tettra's simple editor, or use existing Google Docs, markdown files, and more to build your knowledge base.
Existing knowledge bases are filled with clutter and junk, making finding what you’re looking for difficult. Since the content in Tettra is clutter free and up-to-date, our search is more effective.
Many knowledge bases lock in your content in inflexible formats. You can export your Tettra content to clean HTML at any time for easy back up or migration.
Features built with your team in mind
Prove the ROI of your knowledge base with detailed monthly analytics.
Sync your Google Groups into Tettra to assign content and questions to groups.
Build your own knowledge workflows with our API.
Reference and import existing content to build your knowledge base.
With the Zapier integration, you can automate thousands of manual tasks to save you time.
Quickly invite read-only and guest users. Set up private categoires.
"We needed to find a new knowledge base tool we could use for everybody. Very quickly after launching, the number of redundant questions decreased. Managers direct people to look in Tettra first, since the answer is usually there.”Learn More
“By the time we hired a new person, trying to train her became a nightmare. Having Tettra documentation accessible and up to date is key in reducing resolution times and raising satisfaction.”Learn More