Since 2004, Atlassian’s Confluence knowledge management system has been one of the most popular KMS platforms, boasting over 60,000 customers and used by around 43,000 websites, including some of the...
Knowledge management is a hugely important task that delves deep into every aspect of the organization, so it requires a strategy.
Knowledge management is a mammoth project that delves into every aspect of the organization. This is where the Knowledge Manager comes in.
Learn exactly what knowledge management is and the benefits it can bring to your business.
To build a knowledge base, it’s necessary to understand how that knowledge is collected, known as the knowledge management process.
Having a knowledge management process is only half the battle; the other half is implementing it effectively. Here’s how to do that.
Every day, workers around the world fight a constant battle against their ever-growing inboxes. The average American office worker spends nearly 30% of every workday reading and responding to over...
Find out how five innovative companies use internal documentation to grow their businesses.
Learn how top remote companies -- Aha!, Help Scout, Doist, and Zapier -- manage their distributed workforce, and how you can too.