The Startup CEO’s #1 Job: Building a Business Operating System
Learn how to operate on repeatable processes at your company today.
Articles
Articles about culture, operating processes, knowledge management, and more.
How to Build a Management Process for First-Time Managers
Learn how to build a management process that will help you get the most out of your team.
How an Internal Knowledge Base Can Save a 100-Person Company Over $300,000…
Setting up an internal knowledge base can provide your company with a serious savings. Learn more about calculating the ROI of an IKB.
Why Your Company Needs a Single Source of Truth
Most of us hate repeating ourselves, especially when we have to answer the same questions over and over again. Luckily, there's a proven method to capture answers to questions and...
4 Cognitive Biases That Stop You From Scaling Your Business
If there’s one lesson to learn about the human mind from the hit children’s show, SpongeBob SquarePants, it’s buried in an episode where Patrick Star explains why he can’t reveal the...
How to Make Asynchronous Communication Work for Your Team
A step by step guide on how to communicate more efficiently on your team with asynchronous communication.
Why Your Startup is Likely to Fail at 50 People
“If I don’t get a title change, I’m going to quit.” These are words no manager wants to hear. Especially when your hands are tied on title changes. Years ago,...
How to Launch an Internal Wiki
An internal wiki, sometimes called a knowledge base, can be one of the most important assets you can leverage as you grow. It’s not just a record-keeping tool: it is...
Company Wiki Tips: 7 Strategies for Getting Started
Selecting a wiki that works best for your team takes time, but the real work begins when you start to add information to your new knowledge management system. It’s important...