Knowledge Management Articles

Project Documentation Types, Best Practices, and Tools to Use

Project documentation encompasses any written document that outlines the details and steps of a project’s lifecycle. The document generally includes...

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47 Funny IT Team Names (Inspired by Reddit)

A funny team name not only lightens the mood but can strengthen your team. We dove into Reddit and StackOverflow...

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Scribe vs. Tango: Which Guide Maker is Best for Your Team?

You want to create step-by-step walkthroughs and interactive guides? This category of productivity tool has exploded in recent years, and...

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A Comprehensive Beginner’s Guide to Product Requirements Documents (PRD)

Creating a fantastic product is an extensive process that involves engaging key stakeholders, thorough product management, research, and planning. All...

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7 Best Online Document Sharing Platforms

Selecting the right online document-sharing platform is similar to choosing the perfect pair of running shoes. You need something that...

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Knowledge Transfer: A Comprehensive Guide

What is knowledge transfer? Knowledge transfer refers to the process through which one unit (e.g., individual, group, department, organization) is...

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What Effective Workflow Management Brings to Your Org

Would you describe your organization as efficient?  Versatile?  Adaptable?  Is it more rigid and “set in its ways”?  If you’re...

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Everything You Need to Know about Knowledge Mapping

Business owners and leaders often need more information, expertise, or knowledge to make the right decisions. Good business owners know...

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10 Best Tango Alternatives for Guides & SOPs

Selecting the right tools for crafting guides and standard operating procedures (SOPs) can revolutionize your workflow. While Tango has set...

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Bloomfire vs SharePoint: Which Knowledge Management Tool is Right for You?

Comparing Bloomfire, SharePoint (and Tettra) Choosing the right knowledge management software can make a huge difference in how your team...

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Bloomfire vs Tettra: Which Tool is Right For You?

Compare and Review Tettra & Bloomfire When it comes to knowledge management software, there are plenty of options out there....

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How to Build a Management Process for First-Time Managers

Learn how to build a management process that will help you get the most out of your team.

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9 Best Practices for HR Documentation

Learn what kind of HR documentation you should share to set expectations for employee treatment and behavior at scale.

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Why Your Company Needs a Single Source of Truth

Most of us hate repeating ourselves, especially when we have to answer the same questions repeatedly. Fortunately, there’s a proven...

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Create a Knowledge Base in 5 Steps

An internal knowledge base is an immensely powerful tool that helps entire organizations capture, store and distribute their information effectively....

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The Best FAQ Software List for 2024

FAQ software simplifies information delivery by providing a central platform where users can find answers to commonly asked questions.  This...

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Institutional Knowledge: What It Is & How to Use It

When the BP oil rig exploded in the Gulf of Mexico in 2010 — taking 11 lives and spoiling the aquatic ecosystem...

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What is Tribal Knowledge and How to Capture it Before It’s Too Late

Think about these two employees at a company like yours: The seasoned employee who knows how to pull the monthly...

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