Articles

Finding an Evernote Alternative

We love Evernote for many reasons. It's a nice product with a clearly valuable use case. Their branding is awesome. Plus, many members of our team use it currently and/or...

Knowledge Sharing Techniques: Everything You Need to Know

Whether they approach it systematically or not, all businesses share knowledge on a regular basis. In fact, you probably do it many times in a single day. You share important...

Leadership Workshop Ideas to Build a Strong Team

Getting to the top of the corporate ladder is a major accomplishment; it’s one that requires an ongoing commitment to personal and professional growth. It’s a step-by-step process that doesn’t...

Why Corporate Wikis Will Never Go out of Style

This article shakes off the idea that a corporate wiki is like an employee handbook and shows how a modern wiki is built for change. A digital wiki creates better...

Company Operating Systems: How We Use Core Values and Operating Principles at…

Last year, I set out to build “Tettra Academy”. I envisioned this course as a series of videos and written articles about the building blocks of good documentation. The goal...

Entrepreneurial Culture: Why and How to Build One

There are many advantages to working for someone else including security, a guaranteed paycheck, and being able to “turn off” at the end of the day. Yet there are also...

Tips for Technical Support: Five Ways to Empower Your Team with a…

A few years ago in my first support role, I found myself on the phone with an irate customer. He worked in sales and used our product to call his...

Wiki Best Practices: Top 10 Tips

Years ago, I joined a small tech startup, one with fewer than 20 people. The org structure was very flat, and there weren’t many rules about what people focused on...

Remote Employee Onboarding Checklist: Building Structure and Flexibility for an Async Team

This guest post comes to us from Julia Melymbrose. Julia is the Head of People Operations at the content marketing agency Animalz. She's fascinated by the development of work culture...