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"We needed to find a new knowledge base tool we could use for everybody. Very quickly after launching, the number of redundant questions decreased. Managers direct people to look in Tettra first, since the answer is usually there.”Learn More
“By the time we hired a new person, trying to train her became a nightmare. Having Tettra documentation accessible and up to date is key in reducing resolution times and raising satisfaction.”Learn More
When questions get asked in Slack, use the Slack integration to send a new or existing answer. Send notifications for new and updated pages so your team reads what you write.More about our Slack Wiki
Route questions to the right expert so they can answer asynchronously, then show them appreciation with thank yous.
Subject matter experts can confirm that important pages are accurate with regular verification. Your team can also request updates if something doesn't look right.More about content verification
Create content with Tettra's simple editor, or use existing Google Docs, markdown files, and more to build your knowledge base.How to set up your Internal Knowledge Base