How Tech Startups Use Tettra
Most tech companies are familiar with the ever-changing landscape of company policies, tech stacks, and best practices. As your team and company grows, it’s important to create a foundation for your documentation early on. Don’t put this off until you’re forced to invest! By starting the ground work early, you’ll be able to grow your knowledge base with the help of others, keep it up to date, and flag when there’s a gap in your knowledge. This kind of culture of documentation will save you time and energy in the long run.
Use Tettra with the tools you’re already familiar with
Tettra’s Slack, Microsoft Teams, and G Suite integrations help introduce Tettra into your pre-existing workflows seamlessly. You can search your knowledge base directly from MS Teams and Slack with simple commands. This allows you to search for or send documentation to a teammate without ever leaving Slack or Teams.
Use Google or Slack SSO for an easy onboarding and quick login experience. Once you’ve connected your integrations, anyone from your Slack or G Suite account can join your Tettra account without an explicit invite.
Need to reference a Google doc or sheet on a Tettra page? With our easy to use keyboard shortcuts, you can search for the right asset and link to it directly from a draft within seconds.
No need to build a knowledge base from the ground up. Use our Suggestions feature to flag gaps in your knowledge.
When you’re just starting to build out a knowledge base, it can be overwhelming to figure out what you should populate it with. This is especially true for teams for fast-paced tech companies who are new to documentin policies and procedures. Instead of guessing what documentation your team may find helpful, get everyone involved by using Suggestions!
Suggestions is an internal ticketing system that allows you to request updates to a page or assign a new page request to your knowledge holders. Let your team surface when a new information is needed, then respond with either a comment, existing page, or new page. This allows you to build out your documentation based on what your team needs and helps reduce the likelihood of being asked the same question over and over again.
Take your documentation habits to the next level with our Zapier integration
Our zapier integration allows you to customize your Tettra account to fit into your current workflows.
Do you have any weekly recurring meetings? Set up a zap to create a new page from a template at the same time each week. Your team can fill out the necessary info before your meeting to keep the agenda on track.
Have a general inbox for receiving customer feedback? Forward the email to a zapier inbox and have the content of the email added to your Tettra account as a new page.
The possibilities are endless! Check out Tettra on Zapier for more ideas.