AI-powered knowledge management that scales
No credit card required. You can cancel any time.
Basic
For small teams just getting started with knowledge sharing
$4
per user/month - minimum 10
Scaling
For growing organizations looking to scale team knowledge with AI
$8
per user/month - minimum 10
Everything in Basic plus:
Professional
For companies who want hands-on onboarding and top-tier support
$7,200
per year - includes first 50 users
Everything in Scaling, plus:
Compare plans and features
| Users | Basic | Scaling | Professional |
|---|---|---|---|
| User limit | Up to 100 users | Up to 250 users | Unlimited |
| User minimum | 10 | 10 | 50 |
| Team usage analytics | — |  |
|
| Single sign-on (SAML) | — | — | |
| User provisioning (SCIM) | — | — | |
| AI Features | Basic | Scaling | Professional |
| AI answers | — | |
|
| AI page tagging | — | |
|
| AI FAQ generation | — | |
|
| Train with Google Docs | — | |
|
| Slack Features | Basic | Scaling | Professional |
| Sign in with Slack | |
|
|
| Slack notifications | |
|
|
| AI answers in DMs and Channels | — | |
|
| AI thread summarization | — | |
|
| Mine existing answers from Slack | — | |
|
| Content | Basic | Scaling | Professional |
| Questions & answers | |
|
|
| Unlimited version history | |
|
|
| Storage | 1 GB per user | Unlimited | Unlimited |
| External sites | |
|
|
| Knowledge Management | Basic | Scaling | Professional |
| Page requests | — | |
|
| Verification | — | |
|
| Stale pages report | — | |
|
| Unowned content report | — | |
|
| Public content report | — | |
|
| Zapier integration | — | |
|
| API Access | — | |
|
| Permissions | Basic | Scaling | Professional |
| Guest users | — | |
|
| Read-only users | — | |
|
| Invite-only categories | — | |
|
| Page locking | — | |
|
| Group permissions | — | — | |
| Support | Basic | Scaling | Professional |
| Support type | Live chat | Live chat | Priority support |
| Dedicated Account Manager | — | — | |
| Custom onboarding & training | — | — | |
| Custom reporting | — | — | |
Frequently Asked Questions
Have a question not covered below? Try visiting our help center or ask us on chat
How does the per-user pricing work in Tettra?
A “user” is an account you invite that accepts their invitation. If you deactivate a user, they aren’t counted towards your license total. The number of users you have in Slack does not matter towards your Tettra user count.
What happens after my free trial ends on Scaling or Basic?
Once your free trial ends, you’ll be ask to input a credit card to continue using Tettra.
Do you offer discounts?
Yes, we offer a variety of standard discounts. Paying annually earns you two free months, and joining our customer testimonial program unlocks further savings. Contact our sales team to learn more.
Do you offer discounted pricing specifically for non-profit and educational institutions?
We do! Please reach out to our sales team to learn more.
Do you offer enterprise pricing?
Past 250 licenses, we offer discounted per-user rates to Enterprise customers. Please reach out to our sales team to learn more.
What is the difference between plans and how do I know which one is right for me?
You can schedule time with one of our Tettra experts to see what’s the best plan for your team.
How do I get help with setting up my account?
We have plenty of resources in our support center. If you’d more support or a tour of the product, you can schedule time with one of our product experts.
What languages does Tettra support?
Tettra can support content in any language (yes, even Elvish), but the app itself is English-only for now.
Can I share my Tettra content publicly?
If you are on a paid plan, you can publish individual pages through shared links, or make entire categories visible to people outside your account with external sites.
What happens when I connect to Slack?
Once you connect Slac, your teammates can search Tettra from chat and also unlock a few other superpowers too (watch the videos above to learn more.) We do not spam your teammates with messages from Tettra when you connect the bot.
How does Tettra handle security and compliance?
We use regular backups, encryption in transit and at rest, a PCI Service Provider Level 1 payment processor, and world-class web hosting to keep your data safe. Learn more about how we keep your data safe by reading our Security Overview.
What is Tettra’s uptime?
We know our customers rely on Tettra to get work done and take stability very seriously. Our uptime in the last year was 99.99%. You can view our historical status here.
Can I export my content?
If you do decide you want to export your Tettra content, you can do so at any time via the app setting in HTML format. Our belief is that if you want to stop using Tettra, that’s on us, not you. You can learn more about how to export your content here.
Can I pay by invoice instead of a credit card?
We offer invoicing and alternative payment methods like ACH/wire transfers on our Professional or Enterprise plans.
What tools does Tettra integrate with?
Dive into our integrations list to learn more about which tools Tettra connects to. If something you want Tettra to work with that we don’t currently support, then please reach out to our sales team.
Does Tettra have an API?
Yes, we offer API access on our Scaling and Professional plans.
Who else uses Tettra?
20,000+ organizations all over the world use Tettra as their trusted internal knowledge base. Most teams use Tettra to answer repetitive questions and onboard new teammates faster. Learn more by reading our customer testimonials.
Start building your
knowledge base today
Fewer repetitive questions for you and faster answers for your team.
We guarantee you’ll be hooked.
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