Guru, Glean, and Tettra are three standout options, each offering unique features and capabilities.
But which one is right for your organization?
In this article, we’ll compare Guru, Glean, and Tettra, focusing on their knowledge management and AI capabilities, to help you make an informed decision.
Understanding Guru
Central Knowledge Base: Guru provides a centralized knowledge base, allowing users to store, organize, and share information seamlessly. This centralization ensures that everyone in the organization has access to accurate and up-to-date information.
Verification Workflow: Accuracy is paramount in knowledge management, and Guru addresses this with its verification workflow. This feature prompts subject matter experts to review and verify content periodically, ensuring the information remains reliable.
Browser Extension Guru’s browser extension is a game-changer for productivity. It allows users to capture and access knowledge directly from their workflow, eliminating the need to switch contexts and ensuring knowledge is always at your fingertips.
Integrations Seamless integration with tools like Slack, Microsoft Teams, and Salesforce makes Guru a versatile choice. These integrations enable easy knowledge sharing within the tools your team already uses.
Knowledge Triggers Guru’s knowledge triggers surface relevant information based on user activity, ensuring the right knowledge is available at the right time. This proactive approach enhances efficiency and productivity.
AI Capabilities Guru’s AI-powered search engine and automated knowledge capture are designed to enhance productivity. The AI suggests relevant knowledge cards based on user activities and context, and it automates the capture of knowledge from various sources. Additionally, Guru provides insights and analytics on knowledge usage and engagement, helping organizations identify gaps and areas for improvement.
Guru Summary:
- Centralized and verified knowledge base with proactive knowledge triggers.
- AI-powered suggestions and automated knowledge capture.
- Seamless integrations with popular tools like Slack and Salesforce.
Understanding Glean
Unified Search Capabilities: Glean excels with its powerful unified search across all enterprise systems, including email, documents, and applications. This capability ensures that information is easily accessible, regardless of where it is stored.
Contextual Search: Glean’s contextual search capabilities allow users to find information within the context of their current task. This feature improves efficiency and reduces the time spent searching for relevant data.
Knowledge Graph: The knowledge graph is one of Glean’s standout features. It maps relationships between people, content, and topics, providing a comprehensive view of the organization’s knowledge landscape.
Integrations: Glean integrates with a wide range of enterprise applications, including Google Workspace, Microsoft 365, Slack, and more. These integrations ensure seamless access to information across different platforms.
User-Friendly Interface: Glean offers an intuitive and user-friendly interface, making it easy for users to navigate and find the information they need quickly.
AI Capabilities: Glean leverages AI to provide insights and analytics on knowledge usage, helping organizations understand how information is being accessed and identifying opportunities for improvement. The AI uses natural language processing (NLP) to understand user queries and provide accurate search results. Additionally, Glean’s AI offers personalized content recommendations and automates the tagging and categorization of content, making it easier to manage knowledge within the system.
Summary:
- Powerful unified and contextual search capabilities.
- AI-driven insights, personalized recommendations, and NLP-based query understanding.
- Comprehensive integrations with a wide range of enterprise applications.
Tettra: Simple Internal Knowledge Base
Structured Knowledge Base: Tettra offers a structured internal knowledge base that is easy to navigate and manage. It allows teams to organize information in a way that makes sense for their specific needs, ensuring that everyone can find what they need quickly.
Content Verification: Similar to Guru, Tettra emphasizes the accuracy of information with its content verification features. This ensures that the knowledge shared within the organization is always up-to-date and reliable.
Integrations: Tettra integrates seamlessly with Slack and other team collaboration tools, making it easy to pull in and share knowledge where your team is already working.
Templates and Documentation: Tettra provides templates and documentation tools that help teams standardize their processes and ensure consistency in the information being shared. This is particularly useful for onboarding and training purposes.
User-Friendly Interface: Tettra’s interface is designed to be user-friendly and intuitive, making it easy for teams to adopt and use the platform effectively.
AI Capabilities: Tettra leverages AI to suggest relevant content and streamline the knowledge creation process. Tettra’s AI features are great for enhancing productivity and ensuring relevant knowledge is easily accessible. Ask questions of your docs and automatically summarize Slack convos and add them to Tettra for easy use.
Summary:
- Structured and easy-to-navigate knowledge base.
- Content verification and reliable information.
- Useful templates and documentation tools for standardizing processes.
Comparison Chart for Guru vs Glean vs Tettra
| Feature | Guru | Glean | Tettra |
|---|---|---|---|
| Best For: | Large companies who want an all-in-one wiki & intranet | Enterprise-grade, Fortune 500 | Growing operations and customer service teams; team documentation |
| Knowledge Base | Centralized and verified knowledge base with proactive knowledge triggers. | Unified search across all enterprise systems with contextual search capabilities. | Structured and easy-to-navigate knowledge base with useful templates for documentation. |
| Verification Workflow | Prompts subject matter experts to review and verify content periodically. | Not specified. | Emphasizes content verification to ensure up-to-date and reliable information. |
| Browser Extension | Allows users to capture and access knowledge directly from their workflow. | Not specified. | Not specified. |
| Integrations | Integrates with Slack, Microsoft Teams, Salesforce, and more. | Integrates with Google Workspace, Microsoft 365, Slack, and more. | Integrates with Slack and other team collaboration tools. |
| Knowledge Triggers | Surfaces relevant information based on user activity. | Not specified. | Suggests tags, related categories, and articles to review |
| AI Capabilities | AI-powered suggestion engine, automated knowledge capture, and insights and analytics on knowledge usage. | AI-driven insights, personalized recommendations, NLP-based query understanding, and automated tagging and categorization. | AI-driven insights for personalized search, summaries, and automated knowledge tagging. Summarizes Slack convos and threads with AI. |
| User-Friendly Interface | Yes. | Yes. | Yes. |
| Templates and Documentation | Yes. | Not specified. | Provides templates and documentation tools for standardizing processes. |
Guru vs. Glean vs. Tettra: Which One is Right for You?
When choosing between Guru, Glean, and Tettra, consider your organization’s specific needs and priorities.
- Knowledge bases and search: Guru offers a centralized and verified knowledge base with proactive knowledge triggers. Glean provides powerful and contextual search capabilities across multiple systems. Tettra focuses on a structured and easy-to-navigate knowledge base with useful templates for documentation.
- AI-Power: Guru’s AI suggests relevant knowledge and automates knowledge capture, making it ideal for productivity enhancement. Glean’s AI provides deep insights into knowledge usage and offers personalized content recommendations, suitable for comprehensive analytics and contextual search. Tettra’s AI features enhance productivity with tagging, summaries, and categorization.
- Verification and Accuracy: Guru’s verification workflows ensure accurate and reliable information. Glean’s NLP capabilities provide contextual search results. Tettra offers robust documentation tools and templates, useful for standardizing processes and onboarding along with curating the most important team info.
