The AI Answer Generator from Tettra: What Can It Do?

Tettra’s AI answer generator is a sophisticated feature that harnesses the power of artificial intelligence to provide precise, context-driven answers from your company’s knowledge base.

You’ll get instant answers directly from your docs, all inside Tettra or Slack.

Accessing accurate information is not just convenient, it’s essential.

That’s where Tettra’s AI answer generator comes in, a game-changer in knowledge management software.

How Does The AI Answer Generator Work?

Step 1: Upload or Import Your Docs & Knowledge Base Articles

Add your company info, SOPs, processes and more into Tettra. Now, there’s knowledge to ask questions from.

Step 2: Ask & Get Answers From Your Knowledge Base

When a question is asked in Slack or in Tettra, the AI answer generator scans through the entire knowledge base, answers your question and includes the most relevant knowledge base articles. Ask about company policies, products, project details, or client information–anything you’ve created documents for!

Step 3: Assign in Tettra

If the AI Answer Generator can’t find an answer or an answer doesn’t exist, Tettra will direct you to create a question in Tettra’s intuitive Q-and-A system. The AI will find the proper subject matter expert to answer.

Step 4: Verify and Curate Answers

Once assigned, the subject matter expert (SME) can answer the question once and only once. The answer is stored in Tettra. The next time the question is asked, Kai will surface it, ensuring your team has accurate, usable information.

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Step 5: Use The AI Answers and Find Info

With a knowledge base full of verified, discoverable information, Kai empowers your team to easily find answers using plain language, increasing efficiency and decreasing strain on your subject matter experts.

Why Use An AI Answer Generator in Your Knowledge Base?

Benefit #1: Efficiency

With rapid responses, employees spend less time searching for information and more time on productive tasks.

Benefit #3: Accuracy and Relevance

Kai ensures that the answers provided are not just quick but also accurate and highly relevant to the query and what’s being asked.

Benefit #2: Continuous Learning

Tettra’s AI learns from each interaction, becoming more efficient over time in understanding and responding to queries.

Learn more:

1. The best AI knowledge base software

2. How AI is changing knowledge management

3. How to use AI at work

4.6 stars on G2

“Tettra has taken our shared knowledge to the next level. Honestly, I can’t imagine trying to replicate what we’ve done with Tettra in any other way.”

Jessica Vionas-Singer

Senior Director of Marketing at Smartbug