14 Best Dropbox Paper Alternatives for Knowledge Management (2024)

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Josh Spilker
November 20, 2023

What is Dropbox Paper Used For?

Dropbox Paper is a collaborative document-editing service developed by Dropbox. It is a web-based application that allows users to create, edit, and collaborate on documents in real time. Paper also includes features for embedding media, adding comments, and tracking changes.

Paper is a free service for all Dropbox users. It is available on the web, as well as on iOS and Android devices.

Here are some of the features of Dropbox Paper:

  • Real-time collaboration: Multiple users can work on a document at the same time.
  • Comments: Users can add comments to documents to provide feedback or ask questions.
  • Changes tracking: Users can see who made changes to a document and when those changes were made.
  • Media embedding: Users can embed images, videos, and other files in documents.
  • Templates: Users can choose from a variety of templates to create documents quickly and easily.
  • Formatting: Users can format documents using a variety of styles and fonts.
  • Sharing: Users can share documents with others by email, link, or social media.

What are the Dropbox Paper alternatives for knowledge management?

Looking for a more comprehensive alternative for finding documents and knowledge management? Here are the top options.

1. Tettra

tettra screenshot

Tettra is an AI knowledge management system that helps you curate important company information into a knowledge base, use it to answer repetitive questions in Slack and MS Teams and keep it up-to-date, organized, and complete with automation.

Operations and support teams find the most value with Tettra, making it a central source of truth for those teams.

Tettra has a number of features that make it well-suited for knowledge management, such as:

  • Instant answers from AI using your company docs
  • Tags: Tettra allows you to tag your knowledge articles with keywords, which makes it easy to find them later.
  • Comments: Tettra allows you to comment on knowledge articles, which can help to facilitate discussion and collaboration.
  • Version control: Tettra keeps track of all changes to your knowledge articles, which can help you to track progress and prevent lost data.

Overall, Tettra is a more specialized tool for knowledge management than Dropbox Paper.

TettraDropbox Paper

Tags / Categories

Yes
No
CommentsYesYes
VerificationYesNo
Stale Content NotificationYesNo
Version controlYesYes
Real-time collaborationNoYes
Document formattingBasicAdvanced
IntegrationsManyFew
PricingStart for freeStart at $9.99 per user/ month

2. Box

Box is a robust cloud content management and file-sharing service designed for businesses. Offering secure file storage, collaboration, and workflow automation capabilities, Box aims to improve productivity and enhance collaboration within teams.

Box is not limited to merely storing files. It presents a wide range of advanced features, including intuitive content management, enterprise-level security, and seamless integration with other productivity tools, thus making it an all-in-one solution for businesses.

Pros:

  • Box offers robust security features, ensuring data remains protected and confidential.
  • The platform integrates seamlessly with other business tools, including Microsoft Office and Google Workspace, making workflows smooth and efficient.
  • With Box, users can automate workflows, saving time and improving productivity.

Cons:

  • The user interface of Box can be complex and may require a learning curve for new users.
  • There are limitations to the free version of Box, including a limit on file size uploads.
  • The mobile app version of Box can be less intuitive and slower compared to its desktop counterpart.

Review

“I like that it’s very fast and works great, even just logging in and uploading files on the web. It’s very convenient in a pickup and go kinda way; uploads are fast and simple.”

G2

3. Document360

Document360 is a knowledge base platform that allows businesses to create, collaborate, and publish a self-service knowledge base for their customers and staff. Utilizing AI capabilities for better search functionality ensures quick access to information. Additionally, Document360 offers a user-friendly editor, category manager, and a powerful analytics suite, enabling users to optimize their content based on user engagement and feedback.

Pros:

  • Document360 offers an easy-to-use editor that allows teams to create comprehensive and visually appealing documentation.
  • The platform has advanced analytics, helping teams understand users’ behaviour and improve content accordingly.
  • The search functionality is powered by AI, ensuring quick and accurate search results.

Cons:

  • Document360 lacks in-built project management capabilities, limiting its use for more comprehensive collaborative projects.
  • It may take some time to fully utilize the platform’s capabilities due to the need for more extensive tutorials and guides.
  • The platform does not support automatic saving, which could lead to data loss if not saved manually.

Review

“Some of their features are half-baked, buggy, or not quite what we need, but they are working to improve these features over time.”

G2

4. Quip

Quip is a collaborative productivity software suite that combines documents, spreadsheets, and chat functionalities into one central hub.

Designed to foster efficient teamwork, Quip offers a range of features that include collaborative editing, task management, and real-time chat, making it easier to organize, discuss, and complete work in one place. Its user-friendly interface and Salesforce integration also increase its popularity among teams.

Pros:

  • Quip promotes collaboration with its real-time chat and document editing capabilities.
  • It offers an intuitive user interface, making it easy for newcomers to navigate and use.
  • Quip’s integration with Salesforce is a huge plus for businesses using the CRM platform.

Cons:

  • Quip’s spreadsheet functionality is less robust compared to specialized tools like Excel.
  • It needs offline capabilities, which may be challenging when internet access is limited.
  • Some users find that the mobile application needs to mirror the functionality of the desktop version, leading to inconsistencies.

Review

“Quip has increased the efficiency of our copywriters by making it easier to organize projects, eliminate emails (requesting for review), and eliminate version conflicts.”

TrustRadius

5. Slite

Slite is a collaborative documentation tool that allows teams to share knowledge, ideas, and information efficiently. Its primary features include shared channels for different teams, easy search capabilities for finding documents, and a clean, distraction-free writing interface. Slite aims to improve productivity and collaboration within teams by fostering asynchronous communication and organizing information neatly.

Pros:

  • Slite’s clean, distraction-free writing interface promotes productivity.
  • The platform provides efficient organization of documents through shared channels.
  • The search function is robust, allowing for quick retrieval of necessary information.

Cons:

  • The tool lacks advanced formatting options, limiting customization for documents.
  • The mobile version of Slite has been reported to be clunky and less user-friendly.
  • There’s no offline mode, meaning you can’t access your documents without an internet connection.

Review

“It is helping manage our documentation and processes all in one place. It helps with company updates and product releases. It is nice that everyone can access shared boards and private boards. We also use it to track customer feedback after a big release.”

TrustRadius

6. Bear

Bear is a flexible writing and note-taking app designed for individuals who want a beautiful and easy-to-use interface for writing tasks, jotting down notes, and organizing information. It offers a range of features, including rich previews for links, hashtags for organization, and a focus mode to reduce distractions. Moreover, it supports various export options, providing flexibility in content sharing.

Pros:

  • Bear’s interface is clean and intuitive, making it easy to use.
  • The application uses hashtags for organization, providing a unique and efficient way to sort notes.
  • Its focus mode allows users to concentrate on writing without any distractions.

Cons:

  • Bear is only available on Apple devices, limiting its use to those who use other operating systems.
  • It needs a built-in collaboration feature, which may not be ideal for team projects.
  • Some users may need a more traditional folder hierarchy for organizing notes.

Review

“Bear is a creative alternative to Evernote. Bear has a minimalistic User-Experience (UX) / User-Interface (UI). I love that it syncs on my iPhone 12, iPad Mini 6, Mac Mini (2020), MacBook Pro (2018) and Apple Watch 6.”

G2

7. Evernote

Evernote is a note-taking application that allows individuals and teams to capture, organize, and find information across multiple devices. Evernote acts as your second brain, offering tools to clip web articles, capture handwritten notes, and snap photos to keep the physical and digital details of your projects with you at all times. Its features include multi-device syncing, document scanning, and collaboration tools, providing a comprehensive personal and team productivity solution.

Pros:

  • Evernote’s multi-device syncing ensures access to notes wherever you are on any device.
  • The tool supports document scanning, making it easy to digitize physical documents.
  • Evernote provides a web clipper tool for capturing online articles and information.

Cons:

  • With its wide array of features, the tool’s interface can overwhelm new users.
  • Evernote’s text editor is fairly basic, lacking some advanced formatting options.
  • Users have noted occasional syncing issues across different devices.

Review

“Evernote’s design concepts encourage users to arrange their material into lists and to write in handwritten form. One benefit of these design concepts is combining notes with other programs such as Microsoft Teams or email sharing.”

TrustRadius

8. Confluence

Confluence, created by Atlassian, is a collaboration wiki tool that allows teams to create, share, and collaborate on projects in one place. With its expansive feature set that includes customizable templates, advanced search, and powerful integrations with other Atlassian products, Confluence is a comprehensive solution for team collaboration and knowledge management. It’s ideal for creating an organized and accessible knowledge base for teams.

Pros:

  • Confluence provides robust features that make team collaboration easy and effective.
  • The tool’s integration with other Atlassian products like Jira and Trello increases efficiency.
  • Confluence supports customizable templates, which aids in creating consistent and professional documents.
  • Compare top Confluence alternatives

Cons:

  • Confluence’s user interface can be complex for beginners, requiring a learning curve.
  • The mobile app needs some of the features available on the desktop version.
  • The tool can be slow at times, affecting user experience and productivity.

Review

“I’ve found that Confluence is an excellent tool for managing project documentation and organization. It allows for seamless collaboration among team members with a sophisticated and structured approach. Additionally, its remote-friendly workspace makes it an ideal choice for any organization to streamline its workflow.”

G2

9. Google Drive

Google Drive is a popular cloud storage service providing free documents, photos, and more. It integrates seamlessly with other Google products, such as Google Docs, Google Sheets, and Google Slides, forming a comprehensive suite of productivity tools. Google Drive supports real-time collaboration, allowing teams to work simultaneously on the same documents, making it a versatile solution for individual and team productivity.

Pros:

  • Google Drive provides a generous amount of free storage space.
  • The platform integrates seamlessly with Google’s suite of productivity apps.
  • It supports real-time collaboration, making it ideal for team projects.

Cons:

  • Files can get disorganized easily, especially with extensive use, if not properly managed.
  • Google Drive’s offline access can be tricky to set up and is limited to certain file types.
  • The platform’s privacy and security settings can be confusing for beginners.

Review

“I use Google Drive to keep storage of training sessions and manuals that we keep creating in every quarter. It allows my other team members to access it whenever required, as I provide them with the rights to access it. It is one of the best products for managing work files.”

TrustRadius

10. Slab

Slab is a knowledge management tool designed to help teams share information and stay organized. It encourages teams to create, store, and maintain documentation in a well-structured and searchable manner. Slab aims to boost team productivity and facilitate seamless knowledge transfer with features like a unified search, post reactions, and various integrations.

Pros:

  • Slab offers a unified search across all posts and integrates third-party apps, making it easy to find information.
  • It provides intuitive organizational structures, including grouping related posts into topics.
  • The tool encourages interaction with features like post reactions, fostering a sense of community and engagement.

Cons:

  • Slab lacks advanced formatting options, limiting how documents can be styled.
  • Some users may find the lack of offline access inconvenient.
  • It does not offer in-built project management or task-tracking features, which may necessitate using an additional tool for such needs.

Review

“Slab natively integrates markdown docs from Github, meaning technical docs that should live in your repository get surfaced in the same place. Likewise, the search runs across Slab and other sources like Slack and Google Drive. In effect, Slab operates with the understanding that there will always be other sources of knowledge in your org and tries to solve the “whole” problem.”

G2

11. Coda

Coda is a new type of document that blends the functionality of documents, spreadsheets, databases, and presentations into a single platform. Coda allows users to create pages with interactive tables, buttons, and more, serving as a comprehensive tool for project management, data analysis, note-taking, and team collaboration. Its versatility and customizable nature has earned it a significant place among collaborative tools.

Pros:

  • Coda’s ability to blend different functionalities into one tool makes it extremely versatile.
  • It allows for high customization, enabling users to tailor documents to their specific needs.
  • Coda supports interactive elements like buttons and checkboxes, adding to its dynamic nature.

Cons:

  • Coda’s unique blend of functionalities may require a learning curve for new users.
  • Performance can be sluggish with larger documents, affecting usability.
  • The app’s mobile version needs some functionalities compared to the desktop version.

Review

“I started using Coda back in 2021, and I chose it over Notion as its reviews and tutorials showed a more customizable solution to build a personal knowledge hub.”

G2

12. Notion

Notion is an all-in-one productivity workspace where you can write, plan, collaborate, and organize. It essentially blends everyday work apps into one. Notion provides components such as notes, databases, kanban boards, wikis, and calendars and can be customized to create your own layouts and toolkit. It aims to provide a unified workspace for teams and enhance productivity.

Pros:

  • Notion’s all-in-one approach allows you to manage almost all aspects of a project within a single tool.
  • The tool is highly customizable, enabling you to create personalized layouts and toolkits.
  • Notion’s hierarchical content structure makes it easy to organize and navigate content.

Cons:

  • Notion’s extensive features can make the interface feel overwhelming to new users.
  • The platform requires an active internet connection for most of its features, limiting its offline use.
  • Users have reported occasional lagging and slow performance, particularly with larger documents.

Review

“Notion is a powerful tool that allows us, in a single access point, to manage all aspects of the execution of each project that we carry out with our staff, aiming to increase efficiency and deliver the product in the time offered to our customers.”

TrustRadius

13. Papyrs

Description: Papyrs is a digital workplace where teams collaborate and share information. It allows you to create intranet pages, forms, and documents for your team, ensuring knowledge is easily accessible and organized. With its drag-and-drop interface, Papyrs makes it easy to customize pages and structures to suit your needs.

Pros:

  • Papyrs offers a drag-and-drop interface that makes creating and customizing pages easy.
  • The tool allows for creating forms, helping streamline data collection and workflows.
  • Papyrs supports a robust search feature that makes finding information quick and efficient.

Cons:

  • Papyrs’ design and formatting capabilities are relatively basic, which might limit customization.
  • The tool does not offer native applications for mobile devices.
  • Papyrs lacks real-time collaborative editing, which can be limiting for team projects.

Review

“Papyrs is an uncomplicated drag-and-drop intranet tool to utilize, rationally priced, and a great benefit for any organization. It connects with Google to facilitate trouble-free access to the cloud, and by any stretch of your imagination, you cannot find a better and more efficient support team than them.”

G2

14. DottedSign

DottedSign is an e-signature solution that allows users to sign, assign and manage documents online. It eliminates the hassle of manual paperwork, making signing documents swift and easy. With features like task progress tracking, deadline reminders, and audit trails, DottedSign provides a comprehensive e-signature solution for businesses.

Pros:

  • DottedSign makes the process of signing documents efficient and digital.
  • It offers task progress tracking that allows you to monitor the status of documents.
  • DottedSign provides an audit trail feature, ensuring transparency and accountability.

Cons:

  • DottedSign’s functionality is highly specialized, not offering broader document management or collaboration features.
  • Some users may find the pricing plans for advanced features relatively high.
  • DottedSign does not offer a desktop application, which could disadvantage some users.

Review

“This software is being used mostly by our upper management since they’re dealing with documents daily – signing, emailing out and so on. The platform has been helpful because it saves quite a bit of time. It’s all legal, secure, encrypted, and easy to use.”

TrustRadius

What is Dropbox?

Dropbox is a cloud storage platform that lets users store data – documents, images, videos, or any other digital files – on the internet. In essence, Dropbox is the digital storage box you can access from virtually anywhere, as long as you’re connected to the internet. It simplifies the data storage process, enabling you to safeguard your files from physical damage or loss and offering the convenience of accessibility on the go. Also, Dropbox comes with file-sharing capabilities, which means you can easily share files or folders with others, even if they don’t have a Dropbox account.

When Did Dropbox Start?

Dropbox is the brainchild of Drew Houston and Arash Ferdowsi, who launched it back in 2007. The idea sparked when Houston forgot his USB flash drive at home during a bus trip. He realized there needed to be a solution to this problem that wouldn’t rely on physical hardware. This incident led to the creation of Dropbox, aiming to make data universally accessible and shareable without fearing losing it. Since then, it has seen exponential growth and has managed to stay at the forefront of the cloud storage industry, with millions of users worldwide.

What is the history of Dropbox?

Dropbox’s history is a tale of consistent growth and success. After its inception in 2007, it quickly gained traction. By 2011, Dropbox had more than 50 million users. In the years following, Dropbox introduced various features such as file versioning, selective sync, and an API for third-party integrations, further solidifying its position in the market.

One of the notable moments in Dropbox’s history was going public in 2018. This landmark event added a significant milestone to its growing list of accomplishments. Today, Dropbox remains an influential player in the cloud storage market, standing tall among its competitors.

What are the Problems with Dropbox for Knowledge Management & File Management?

Despite its numerous benefits, Dropbox has issues, particularly regarding knowledge and file management. For one, the search functionality of Dropbox is less than ideal, often making it difficult to find specific files or folders amongst a large volume of data. This can lead to inefficiencies and frustration, especially for businesses handling vast amounts of information.

Moreover, while Dropbox does offer collaboration features, it isn’t built to be a comprehensive knowledge management tool. Features such as tagging, content categorization, and knowledge base creation are not natively available, which can limit its usability for knowledge management.

Lastly, file versioning can become problematic in Dropbox. While it saves previous versions of files, it’s not always straightforward to revert to older versions or to understand what changes were made and by whom. This can lead to clarity and potential data loss if managed carefully.

Despite these challenges, Dropbox remains a robust cloud storage solution. The key is understanding its strengths and limitations to use it effectively in your personal or professional life. Stay tuned as we dive deeper into these issues and explore potential solutions in subsequent sections.

Interested in switching from Dropbox Paper? Start with Tettra today for free.