Knowledge Management Articles

Tettra Expands Support Toolkit with Supportman Acquisition

We’ve got exciting news to share—Tettra has acquired Supportman! Supportman sends real-time alerts for Intercom CSAT ratings and a way...

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17 Company Documents Every Business Owner Should Know About

The core company documents every business owner needs to know.

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5 Steps of the Knowledge Management Process: How To Develop It

To build a knowledge base, it’s necessary to understand how that knowledge is collected, known as the knowledge management process.

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8 Examples & Types of Knowledge Management Systems

Knowledge management systems help teams work smarter by making it easy to share and find information. Whether it's through internal...

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How To Use AI at Work: 9 Ways & Examples

Have you heard about AI? That's a joke, right? With the introduction of ChatGPT, Claude, Bard, MidJourney and many others,...

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What is Scribe and How Does It Work? (Overview & FAQ)

What is Scribe? Scribe (located at scribehow.com) is a smart process and guide builder designed to streamline the creation of...

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What is Tettra? The Definitive FAQ

As one of the leading knowledge base software solutions, we get a lot of questions about Tettra, what it can...

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Organizing Google Drive: 13 Best Tips for Your Business

Want to learn how to organize your company's Google Drive? A little effort today organizing your Google Drive can lead...

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Data vs Information vs Knowledge: What Are The Differences? 

Data, information, and knowledge are terms that are often used interchangeably, but they have distinct meanings, especially in the context...

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87 Creative Team Names for Work (See the List)

Who you gonna be? A great team name can reflect your team's values and mission, making it easier for everyone...

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13 Happeo Alternatives for Intranet & Knowledge Management

When it comes to managing internal communications and collaboration, having the right tool makes all the difference. The platform you...

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Use Knowledge Automation to Improve Productivity & Reduce Costs (Here’s How)

We actually get our word ‘robot’ from the Czech robota, meaning "forced labor," which itself started as the Slavic rab,...

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Project Knowledge Management: Elevate Workflows and Improve Decision-Making

The saying “knowledge is power” doesn’t exist without a reason. Knowledge is one of the most important assets an organization...

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Workflow vs Process: Which One Should You Focus on for Efficiency?

Achieving your organizational goals requires defined processes to guide your team in daily operations. However, coordinating all tasks to ensure...

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How To Get the Most from Your Knowledge Base Search

It’s important to take the right approach in crafting and organizing your search so your team members can always find...

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11 Best Process Mapping Tools (2024)

What are process mapping tools? Process mapping tools are software systems that facilitate creating, storing, and disseminating information about business...

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Tettra vs. Confluence: Compare the Top 2 Knowledge Management Software (2024 Edition)

TL;DR: Tettra is a simple, AI-powered internal knowledge base built for storing your documentation, Q&A and more. It's *so* much...

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The 11 Best Knowledge Base Tools for 2024

Looking for knowledge base software? In this article, you'll find the 10 top picks plus answers to your questions.

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