Keeping track of information, resources, and processes can be challenging, especially when working remotely. However, by integrating knowledge management tools with Slack you can streamline the process, leading to better communication and more efficient workflows.
Why should you connect your wiki tool to Slack?
Slack is a popular communication tool that is widely used in modern workplaces. Integrating a wiki tool with Slack can help create a central knowledge base that is easily accessible to all team members. By connecting your wiki tool to Slack, you can:
- Increase productivity by reducing the need for context switching between applications.
- Improve collaboration by allowing team members to access and share information easily.
- Create a searchable knowledge base that can be easily updated and accessed.
What are the benefits of using Slack apps?
Using Slack apps can enhance your productivity and make it easier to manage your workflow. Some of the benefits of using Slack apps include:
- Automating repetitive tasks and saving time.
- Enhancing communication and collaboration within teams.
- Streamlining workflows and reducing errors.
1. Tettra
Tettra is top Slack wiki app. It’s the only wiki and knowledge management system built from the ground up to work with Slack.
When questions get asked in Slack, use the Slack integration to send a new or existing answer. You’ll receive notifications for new and updated pages so your team reads what you write.
Tettra allows you to find existing knowledge, create new knowledge, and request knowledge from your teammates without ever leaving Slack with slash commands. Tettra’s slash command works in any slack channel or 1-on-1 chat.
- /tettra find…
for page search - /tettra new…
for creating new pages - /tettra request @teammate
for requesting a new page from a teammate
Pros
- Create answers and pages directly from Slack. Store them in Tettra for easy access when you need them. Stop answering repetitive questions.
- Get AI-powered search suggestions and answers
- See everything you can do in Slack with Tettra
Pricing:
- Starting – Free up to 10 users
- Scaling– $8.33 / user per month for up to 250 users
- Enterprise – $16.66 / user per month
2. Kipwise
Best used for: Collaborating on documents and managing knowledge
Kipwise is a knowledge management tool that allows teams to create and share knowledge in a central location. It integrates with Slack, allowing users to search for and access knowledge without leaving the chat app. Kipwise offers comprehensive features, including workflow management, content collaboration, and integration with popular tools like Google Drive and Trello.
Pros:
- Offers AI-powered suggestions to improve your knowledge base.
- Provides advanced analytics to measure knowledge base usage.
- Integrates with a variety of third-party tools to streamline your workflow.
Cons:
- The user interface can be overwhelming for some users.
- Limited customization options.
- No free plan is available.
“It’s super easy to create pages dedicated to knowledge that can be edited and shared with the team. You can create like a whole system that also each department to create tabs in which they can write up some knowledge they have: processes, way of working, etc. You can use it anytime with any colleague to explain something”.
– G2.com
3. Klutch Wiki
Best used for: Creating canned responses and managing knowledge.
Klutch Wiki is a knowledge management tool that allows teams to create and share canned responses in a central location. It integrates with Slack seamlessly to ensure users can search for and access knowledge without leaving the chat app. Klutch Wiki offers a simple interface, canned response creation, and integration with popular tools like Zendesk and Intercom.
Pros:
- Provides canned responses for easy message creation.
- Custom roles and permissions can be created to control access.
- Integrates with a variety of third-party tools.
Cons:
- Limited customization options.
- Limited formatting options.
- Does not offer analytics or reporting features.
“Great App With awesome UI. Easy to use. With some strong feature sets. What a combo… Great job, team.”
– ProductHunt
4. SlimWiki
Best used for: Managing knowledge and creating wikis.
SlimWiki is a tool allowing teams to create and share knowledge in a central location. Its integration with Slack allows users to search for and access knowledge within the chat app, making it quick and easy. SlimWiki offers comprehensive features, including powerful search capabilities, custom templates, and integration with popular tools like Google Drive and Dropbox.
Pros:
- Rich text editing options for formatting content
- Allows users to import documents from Google Drive, Dropbox, and other file-sharing services
- Provides version control for wiki page history
Cons:
- Limited free version functionality
- It does not offer AI-powered suggestions
- It may be costly for smaller teams
“It’s cheaper than most competitor wiki solutions, and you honestly get what you pay for. The best redeeming factor to this is the Slack integration, allowing you to search the wiki (but not provide the data, only a link to the page visible to those with login/view access. Honestly, it is simple, and that makes it nice.”
– G2
5. Guru
Best used for: Managing knowledge and automating workflows.
Guru is a knowledge management tool that allows teams to create and share knowledge in a central location. Its integration with Slack allows users to search for and access knowledge easily. One of its standout features is its AI-powered suggestion tool that helps improve the knowledge base over time. Guru offers comprehensive features, including workflow automation, content collaboration, and integration with popular tools like Salesforce and Zendesk.
Pros:
- Provides AI-powered suggestions to improve your knowledge base.
- Offers advanced analytics to measure knowledge base usage.
- Integrates with Slack reminders to automate knowledge sharing and retrieval.
Cons:
- Limited customization options for Slack notifications.
- The user interface can be overwhelming for some users.
- It may require additional training for effective usage.
“We use Guru for internal department process documentation onboarding of new team members creating an internal knowledge base for internal users to search.”
– TrustRadius
6. Outline
Best used for: Managing notes and knowledge.
Outline is a note-taking and open source knowledge management tool that allows teams to create and share notes in a central location. Its integration with Slack allows users to search for and access notes quickly. One of its strengths is its powerful search and filter capabilities that help users quickly find the information they need. Outline offers a simple interface, powerful search capabilities, and integration with popular tools like Dropbox and Google Drive.
Pros
- It offers powerful search and filter capabilities to find notes quickly.
- Provides custom keyboard shortcuts to increase productivity.
- Integrates with popular collaboration tools like Trello and Asana.
Cons
- Limited customization options for notes.
- Does not offer version control for notes.
- It may require additional training to utilize all features effectively.
“The best thing about Outline is that it allows everyone to see the updates others are doing in live mode. This feature helps take the notes/documents that are up to date.”
– G2
7. Slite
Best used for: Managing knowledge and organizing information.
Slite is a knowledge management tool that allows teams to create and share knowledge in a central location. Slite’s integration with Slack allows users to quickly and easily search for and access notes and documents within the chat app, increasing productivity and streamlining workflow. Slite offers comprehensive features, including content collaboration, custom templates, and integration with popular tools like Asana and Trello.
Pros
- Provides a wide range of templates to increase productivity.
- Offers version control for note history.
- Integrates with Slack reminders to automate knowledge sharing and retrieval.
Cons
- No free version is available.
- Does not offer AI-powered suggestions.
- It may require additional training for effective usage.
“Great for small teams for knowledge sharing and searchable articles, not so great for FAQs and support systems.”
– TrustRadius
8. Slab
Best used for: Managing knowledge and creating documentation.
Slab is a knowledge management tool that allows teams to create and share documentation in a central location. Slab’s integration with Slack allows users to seamlessly share and collaborate on documents and knowledge without leaving the chat app, enhancing communication and boosting productivity.
Slab offers comprehensive features, including custom templates, version control, and integration with popular tools like Github and Jira.
Pros
- Provides powerful search and filter capabilities to find information quickly.
- Offers real-time collaboration for easy document sharing and editing.
- Integrates with popular third-party tools like Jira and Asana.
Cons
- No free version is available.
- Does not offer AI-powered suggestions.
- Limited customization options for templates.
“Slab Knowledge Base is being used at our organization as an internal knowledge base for the entire company and a place to house training materials for our potential third party bpo’s in the future. Within our organization, it addresses the need to have someone constantly reviewing materials with an employee and instead allows employees to access those materials on their own to navigate our systems remotely.”
– TrustRadius
9. Papyrs
Best used for: Creating and managing knowledge bases.
Papyrs is a knowledge management tool that allows teams to create and share knowledge in a central location. With Papyrs’ seamless integration with Slack, teams can easily create, access, and share internal wikis and forms without leaving the chat app, making it an ideal solution for knowledge management and form creation. Papyrs offers a simple interface, custom templates, and integration with popular tools like Dropbox and Google Drive.
Pros
- Offers a drag-and-drop editor for easy page creation.
- Provides form creation tools for easy data collection.
- Integrates with popular third-party tools like Trello and Asana.
Cons
- Limited customization options for templates.
- Does not offer version control for pages.
- It may be expensive for smaller teams.
“Papyrs is an uncomplicated drag-and-drop intranet tool to utilize, rationally priced, and a great benefit for any organization. It connects with Google to facilitate trouble-free access to the cloud, and by any stretch of your imagination, you cannot find a better and more efficient support team than them. Moreover, zero technical knowledge is required to use this making it friendly for users from all departments.”
–G2
10. Papermind
Best used for: Creating and sharing knowledge.
Papermind is a knowledge management tool that allows teams to create and share knowledge in a central location. With its integration into Slack, Papermind provides teams with a centralized platform to manage and access their notes and ideas, streamlining communication and increasing productivity. This integration also allows team members to easily share their notes and ideas with each other, resulting in more effective collaboration and knowledge management. Papermind offers a simple interface, custom templates, and integration with popular tools like Google Drive and Dropbox.
Pros
- It offers powerful search and filter capabilities to find notes quickly.
- Provides a distraction-free interface for focused note-taking.
- Integrates with popular third-party tools like Trello and Asana.
Cons
- Limited customization options for formatting notes.
- No collaborative editing options.
- No offline access to notes.
Why Use Tettra for Your Slack Wiki App
Tettra is the best knowledge management tool in 2023. As cloud-based software, it has a simple, user-friendly UI and integrates with Slack, Google Drive, MS Teams, and more. It also has a powerful context-driven search feature that lets you find any information in seconds.
It includes an intuitive UI and Slack integration, allowing users to utilize the knowledge base without leaving the popular messaging app.
Based on a G2 comparison, reviewers found that Tettra was easier to set up, use, and administer than other tools like Confluence.