TL;DR: Tettra has more verification and knowledge management workflows than Notion. If you use Slack, Tettra is one of the top Slack wiki apps and connects quickly.
Tettra: What does it do?
Tettra is an AI-powered knowledge management system that helps you curate important company information into a knowledge base, use it to answer repetitive questions in Slack and keep it up-to-date, organized, and complete with automation.
Tettra is an internal knowledge base, wiki and knowledge management solution in one and a similar solution to Notion, but easier to use.
Launched in 2015, it is designed to be a reliable knowledge base than Notion.
Tettra has a simple, user-friendly UI and integrates with Slack, Google Drive, and more. It also has a powerful context-driven search feature that lets you find any information in seconds.
Tettra has a question and answers feature, as well as content verification which keeps knowledge base content up-to-date. There’s also Tettra’s ability to designate “knowledge experts”, who can serve as the resident expert for certain topics and verify information.
“I’ve used Confluence in the past, but I find it a bit clunky. I checked out competitors like Guru, but I really liked Tettra best from the start. Because we use Slack as well, it adapts really well to our existing channels for communication.”
Luis Hernandez, VP of Customer Success at Geckoboard
Tettra offers a full suite of tools for sharing knowledge. With Tettra, you’ll get:
- AI-powered knowledge base software for easy search and answers
- Q&A workflow to capture questions
- Knowledge management features to keep content up to date.
- Integrations with Slack, Google Docs, Github and Zapier to help your team answer and capture knowledge quickly
It includes an intuitive UI and Slack integration, allowing users to utilize the knowledge base without leaving the popular messaging app.
We really wanted to evaluate what our teams needed to succeed, and it became clear they needed one place to find all of the information [they needed]…Tettra had a great mix of features. It was just powerful enough and just simple enough to meet our needs.”
– Kristina Getty, Director of Accelerator Operations at TechStars
Pros:
- AI search for instant answers
- Intuitive interface
- Native Slack integration
- Less learning curve
- Unique knowledge management features
Cons:
- Lacks support for forums / discussion boards
- Limited document formatting
Notion: What does it do?
Notion is a note-taking and project management tool. It is an all-in-one workspace complete with Kanban boards, tables, to-do lists, notes, and more. Additionally, it offers customizable templates to create databases and pages with various fonts, colors, and themes to match your team’s vibe. Notion can be used to brainstorm ideas, manage tasks, create internal or external wikis, and create databases for all your information in one spot.
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It supports drag and drop, page nesting, and mentions. Additionally, you can embed over 50 apps inside your Notion documents, turning your wiki into your company’s go-to-source for all types of knowledge. Finally, you can assign tasks and due dates to users, making it a wiki and project management tool in one.
It has added some wiki features, adding another layer of complexity.
After reviewing the Notion wiki, here are outstanding questions:
- Who on your team can decide who owns a page?
- How does this help you answer commonly asked questions on your team?
- What about integrations like linking to Google Docs or answering questions in Slack?
Tettra vs Notion: What’s right for you?
When choosing an internal knowledge base, don’t just look at the top brands. It pays to do your homework, determine what your needs are, and which vendor best fits your requirements.
- Do you need an internal knowledge base, a customer self-help portal, or all-around knowledge management?
- How large is your team?
- How much of the budget can you devote to knowledge management?
- Which product possesses the functions and integrations that are critical for your business?
How does Tettra compare to Notion?
- Pages and categories are on a side menu, but it’s easier to link to outside pages with Tettra than Notion. For example, you could link to a ClickUp doc or Google Drive doc with Tettra and still have it appear in the sidebar
- The same with search. Tettra has a powerful universal search that lets you find Google Drive or outside links
- Tettra has a tight integration with Slack. Your team can turn team questions into Tettra pages quickly
- No more repetitive questions
Notion and Tettra are both powerful tools in the realm of knowledge management but serve slightly different needs and preferences. Notion is a highly versatile workspace that allows for the creation of complex databases, extensive customization, and robust project management features. It’s suitable for individuals and teams who want deep control over their environment and need a broad set of tools for knowledge creation and management.
In comparison, Tettra offers a more streamlined experience, particularly for teams already embedded in Slack.
It focuses on integrating seamlessly with these communication platforms, enabling quick information retrieval and efficient handling of repetitive questions.
Tettra’s user-friendly interface and AI-powered features are designed to maintain an organized and up-to-date knowledge base with minimal effort.
While Notion might appeal to users looking for a broad platform that can be tailored to various workflows, Tettra positions itself as the go-to choice for teams seeking a focused and easily adoptable knowledge management system within their communication tools.
