Imagine running a business where everyone knows where to find crucial documents, understands the company’s processes, and keeps abreast of the latest real-time changes.

Welcome to the power of company wikis, a platform designed to document everything about your business in one place. 

Overview of the best wiki software

The search for the best wiki software can feel like navigating a vast landscape of knowledge management tools. We’ve compiled a comprehensive review of the leading wiki tools available to help you. 

Whether you prioritize seamless integration, a robust search function, or easy editing capabilities, this guide offers insights to help you identify the key features that best align with your team’s needs.

1. Tettra

Tettra is a good choice for company wiki software because it offers a number of features that make it easy to organize and share knowledge within an organization. These features include:

• A simple and intuitive interface: Tettra’s interface is designed to be easy to use for both technical and non-technical users. This makes it a good choice for companies with teams with lots of different technical expertise.
• Powerful search: Tettra’s search engine makes it easy to find the information you need, even if you don’t know exactly where it is stored. Add Notion or Google Docs and search for them within Tettra.
• Collaboration tools: Tettra’s collaboration tools make it easy for team members to work together on documents and knowledge bases.
• Integrations: Tettra integrates with popular productivity tools like Slack and Microsoft Teams, so you can access your knowledge base right from your chat app. As one of the earliest Slack apps, thousands of users turn to Tettra in Slack for answers that connect directly to Tettra pages. Simple.
• AI-powered features: Tettra’s AI-powered features can help you automate tasks, such as tagging documents, suggesting related content, and find instant answers without pinging the team lead or expert.

Start your free 30-day trial of Tettra.

2. Confluence

Confluence, developed by Atlassian, is a robust internal wiki software built to complement their offerings like Jira and Bitbucket.

Designed to simplify project documentation, Confluence fosters transparency and unifies project tracking, document storage, and team collaboration. 

With its deep integrations with other Atlassian tools, it acts as a comprehensive hub that can be invaluable for teams already using the Atlassian suite.

• Review other top Confluence alternatives
• Compare Confluence vs. Google Docs
• Compare Confluence vs. Guru
• Compare Confluence vs. Sharepoint

Pros:

• Offers a feature-rich platform with an emphasis on project management.
• Seamlessly integrates with Jira, Bitbucket, and other Atlassian tools.
• Provides comprehensive history tracking for all documents.

Cons:

• The interface can be complex and challenging for beginners.
• Pricing can escalate quickly for larger teams.
• Customization options can be limited compared to other tools.

“Confluence helps our organization be on the same page daily. I like how it allows us to bookmark the most helpful and most used knowledge base we use in our everyday lives.”

– G2

3. Nuclino

Nuclino aims to act as an organization’s single source of truth.

Offering a simple yet visually appealing workspace, Nuclino’s strength lies in its collaborative editor and intuitive document organization, which empowers teams to bring their knowledge, documents, and projects together. It allows real-time collaboration and integrates with apps like Google Drive and GitHub, making it a versatile knowledge-sharing tool.

Pros:

• Intuitive and user-friendly interface.
• Real-time editing and collaboration are seamless.
• Integration with various apps, including Google Drive, GitHub, and more.

Cons:

• The search function could use improvements for efficiency.
• The mobile application needs some desktop features.
• Need for robust task management features.

“Nuclino is basically an internal database for our team to work out of. It is easy to keep documentation in a simple and easy way to use and search from. We especially use this tool for onboarding our team. Almost everyone uses this tool on our team in some capacity.”

– TrustRadius

4. Slab

Slab is designed as a knowledge hub for the modern workplace. It thrives on the principle that shared knowledge and learning unlock a team’s full potential.

With its powerful search capability and strong access management, Slab helps teams centralize information and communicate more effectively. Its customization options and variety of templates also cater to different use cases, making it a flexible choice for diverse teams.

• Review the top Slab alternatives

Pros:

• Highly customizable templates for different use cases.
• Robust search functionality that supports search within various document types.
• Offers a strong access rights management system.

Cons:

• Some users find the rich text editor slightly complex.
• The pricing model can be expensive for small businesses.
• Lack of offline mode.

“Slab natively integrates markdown docs from Github, meaning technical docs that should live in your repository get surfaced in the same place. Likewise, the search runs across Slab and other sources like Slack and Google Drive. In effect, Slab operates with the understanding that there will always be other sources of knowledge in your org, and tries to solve the “whole” problem.”

– G2

5. Slite

Slite is a dedicated tool for collaborative documentation. It enables teams to organize and share knowledge in an accessible way, making onboarding, meetings, and project management smoother. With a clean, user-friendly interface, and the ability to link documents, Slite is designed to make inter-team communication and information retrieval effortless.

They recently added more AI features with a stronger emphasis on knowledge management.

• Review the top Slite alternatives
• Review Slite vs Notion

Pros:

• Simple and clean user interface.
• Enables easy linking between documents.
• Excellent mobile application for on-the-go access.

Cons:

• It lacks advanced formatting options.
• The offline mode could be improved.
• Limited integration capabilities with other software.

“A modern document management platform with a focus on utility over excess. Unlike Notion, which aims to be a productivity platform, Slite focuses on a niche of document management and improvises on that. Hierarchical views, accesses, spaces are easy to organize, search and sift.”

– G2

6. Guru

Guru brings a unique approach to knowledge management by proactively delivering information when and where users need it. It’s AI capabilities and browser integration make accessing information seamless, and a robust analytics suite helps track and improve knowledge sharing. Whether you’re in sales, support, or any other team, Guru provides the answers right at your fingertips.

• Review the top Guru alternatives
• Compare Guru and Tettra: Who wins?

Pros:

• Integrates easily with numerous web browsers and applications.
• Excellent AI capabilities to deliver information proactively.
• Provides a robust analytics suite for knowledge management.

Cons:

• The interface can be overwhelming for new users.
• More expensive than some comparable platforms.
• Limited formatting options within cards.

“We use Guru as our knowledge base as our “Single Source of Truth”. It addresses the issue of having too much information in many different places — Guru helps us bring knowledge from knowledge experts together into a single place.”

– TrustRadius

7. Notion

Notion is a multifunctional workspace where teams can write, plan, and collaborate. Its diverse features include notes, databases, kanban boards, and wikis. Notion’s flexibility lets teams customize their workspace to their specific needs, and its generous free plan makes it an appealing choice for businesses of all sizes.

• Review Notion vs Google Docs
• Review the best Notion alternatives for knowledge management
• Compare Notion vs Confluence
• Compare Tettra vs Notion

Pros:

• Versatile with various functions such as notes, databases, kanban boards, wikis, and more.
• Highly customizable to fit your team’s needs.
• Offers a generous free plan.

Cons:

• The learning curve can be steep due to its many features.
• It can be slow and laggy at times.
• Some users find the mobile app less intuitive than the desktop version.

“The best thing about notion is that making notes on Notion is easy and well-organized. Whether I need to add in tabular form, add a to-do list, embed a webpage in my notes, or even add code snippets, it has features to do all of them. Managing projects is also easy with Notion, especially after its new ai integration.”

– G2

8. Helpjuice

Helpjuice is a specialized knowledge management software that provides easy access to critical information. With comprehensive customization options and an analytics suite, Helpjuice facilitates information sharing and provides insights into how your knowledge base is being used. Coupled with fast, responsive customer support, it offers a well-rounded solution for team collaboration.

Pros:

• Provides comprehensive customization options.
• Excellent analytics for tracking knowledge base usage.
• Fast and responsive customer support.

Cons:

• The interface could be more modern and intuitive.
• Some users have reported issues with the search function.
• The pricing model can be expensive for small teams.

“Helpjuice helped me to gather information and to learn more. Its practical and formative content helped me grow in my field and learn new things I cannot find anywhere else. It helped me to gain new tactics and tips. With the help of that, I have converted more clients than ever.”

– TrustRadius

9. Google Drive

While primarily a platform for storing, syncing, and sharing files, Google Drive is sometimes used as a makeshift wiki. Although it facilitates real-time collaboration and integrates well with other Google services, its function as a wiki is limited.

As a wiki, Google Drive can quickly become cluttered, and its functionality doesn’t match up to dedicated wiki tools.

For a better solution, integrate Google Drive with Tettra and keep all of your company docs organized.

• Compare Tettra vs Google Docs
• How to organize Google Drive
• Top Google Drive Integrations

Pros:

• Wide usage and familiarity among users.
• Seamless integration with other Google services.
• Allows real-time collaboration and editing.

Cons:

• Document organization can become cluttered and chaotic quickly.
• Not designed specifically for wiki functionality.
• Limited functionality compared to dedicated wiki tools.

“I am using it in the sales department. It is very useful to store important data. I need to maintain my clients’ important data in my real estate company. It is very important for me to keep all property-related documents secure. So I manage all my clients’ property documents in Google Drive. It is very easy and systematic to keep those documents in Google Drive.”

– TrustRadius

What is company wiki software?

In the digital age, company wiki software has emerged as a centralized tool where businesses can create, organize, and share various information, especially docs or processes.

A company or business wiki is an internal, interactive encyclopedia full of information about processes, departments, projects, and more.

 It’s designed to help everyone, from the newest hire to the most tenured executive, find the information they need quickly and efficiently.

How does a wiki compare to a knowledge base?

While an internal wiki is frequently referred to as a knowledge base, the two are actually different. The main difference is that Wikis overall are far more collaborative in nature, while a knowledge base is run and maintained by a dedicated team, with content produced and edited only by selected authors1.

A wiki is a content platform allowing users to make updates and contributions, while a knowledge base is a centralized self-service collection of important information about your business and its products, services, and processes

How do you choose the right team wiki?

Choosing the right corporate wiki software for your company is a significant decision, as it can impact your team’s productivity and workflow. Consider the following key features:

1. Intuitive Interface and Navigation: Users should be able to navigate the wiki to find the information they need easily and to make knowledge sharing simple. 
2. Robust Search Function: The ability to locate information quickly and reliably is crucial in any internal knowledge base or company wiki software.
3. Content Hierarchy and Tagging: These features allow employees to find related content and navigate the wiki more efficiently.
4. Easy Editing and Linking: The platform should enable non-technical users to update the wiki and link-related information.
5. Strong Access Rights Management: Different team members may need varying levels of access to information, so robust permissions settings are important.
6. Integration with Existing Software: If users can access the wiki from their regular workplace apps, like Slack and Google Docs, it can boost efficiency and usage.